Terms of Service

1. Your account

You are responsible for your account, for keeping your sign-in details secure, and for activity that happens under your account. Provide accurate information and let us know promptly if you believe your account has been accessed by someone else.

2. Organizations, membership and admin controls

Membrly is multi-tenant: content lives inside organizations. Organization owners and administrators control who is invited, which roles members hold, which modules are enabled, and which content stays published. They can approve, suspend or remove members and remove content within their own organization.

Joining an organization means its owners and administrators can see your membership record, your organization profile and the content you post there. If you do not want that, do not join or you may leave at any time.

3. Acceptable use

• Do not post unlawful, harassing, hateful, deceptive or infringing content
• Do not impersonate another person or misrepresent your affiliation
• Do not attempt to access data belonging to other members or other organizations
• Do not probe, scan, overload or interfere with the service or its infrastructure
• Do not scrape member directories or use member data for unsolicited bulk messaging
• Do not upload malware or use the service to distribute spam or scams

4. Your content

You keep ownership of what you post. You grant Membrly the permission needed to host, store, display and transmit your content so the service can operate and so other members of your organization can see it as intended. You are responsible for having the rights to what you post.

5. Directory and privacy choices

Member directories are visible to fellow members of the same organization. Use the visibility settings in your organization profile to control what is shown. Treat other members' details as private and use them only for legitimate community purposes.

6. Events, jobs, listings, mentorship and community content

Membrly hosts content that members and organizations create — events and registrations, job postings and applications, business listings, mentorship profiles and sessions, announcements and discussions. Membrly does not verify, endorse or guarantee that content, is not a party to any resulting arrangement, and is not an employer, recruiter, broker or event organiser. Evaluate opportunities and counterparties yourself.

7. Service availability

Membrly is provided on an as-available basis during beta. We may change, add or remove features, and there may be downtime, maintenance windows or data issues. We do not offer an uptime commitment at this stage.

8. Suspension and termination

Organization administrators may suspend or remove members from their organization. We may suspend or terminate accounts or organizations that breach these terms, create security or legal risk, or harm other users. You can stop using Membrly at any time and ask us to delete your account.

9. Subscription billing, cancellation and refunds

Membrly offers Starter and Pro subscription plans. Subscriptions are billed monthly or annually in advance through Stripe and automatically renew for the same period until cancelled. Prices shown in the product do not include applicable taxes, which may be calculated, collected, and otherwise handled through Stripe or other service providers as applicable.

When you subscribe, you authorize Membrly to charge the payment method you provide on a recurring basis. You remain responsible for all charges when due, including any taxes and fees. Stripe is not a party to these terms and is not responsible for Membrly's service delivery or support.

Plan changes. Upgrades may take effect immediately and you will be charged the new rate for the remainder of the current billing period. Downgrades take effect at the end of your current billing period. Proration is handled by Stripe according to the plan and billing cycle you select.

Cancellation and renewal. You may cancel your subscription at any time through the billing portal or by contacting support@membrly.ca. Cancellation takes effect at the end of your current paid period and you retain access until then. If a payment fails, we may suspend access until the balance is paid.

Refunds. All fees are non-refundable. We do not offer prorated refunds or credits for partial periods, unused time, downgrades, or cancellation, except where required by applicable law or where Membrly explicitly agrees otherwise in writing.

Enterprise and custom terms. Organizations with a separate written agreement with Membrly are governed by that agreement for billing, cancellation and refund terms, and these general terms apply only to the extent they do not conflict.

10. Disclaimers

To the extent permitted by applicable law, Membrly is provided without warranties of any kind, whether express or implied, including fitness for a particular purpose and uninterrupted or error-free operation. Nothing here removes rights you may have under mandatory consumer law.

11. Limitation of liability

To the extent permitted by applicable law, Membrly is not liable for indirect or consequential losses, lost profits, lost data or losses arising from content posted by members or organizations, or from dealings between members. Because Membrly is currently free to use, any direct liability is limited accordingly.

12. Changes to these terms

We may update these terms as the product develops. Material changes will be reflected by a new last-updated date on this page. Continuing to use Membrly after an update means you accept the revised terms.

13. Contact

Questions about these terms? Email our current beta support address at support@membrly.ca. A formal operating entity and governing-law jurisdiction have not yet been finalised and will be added here once confirmed.